We understand that your trust in us is Clarico’s most important asset (hereinafter referred to as "Clarico", "we" or "us"). As such, your privacy is essential for us. This privacy declaration (hereinafter referred to as "Privacy Declaration") is applicable, inter alia, to (i) our website www.clarico.be (hereinafter referred to as the "Website"), (ii) visiting our offices and (iii) all (commercial) relations between CLARICO and its customers, prospects and business partners.
This Privacy Declaration includes information about the personal data collected by CLARICO, as well as the manner in which CLARICO uses and processes this personal data. CLARICO wishes to emphasize that it always attempts to act in accordance with (i) the Belgian Privacy Law of 8 December 1992 on privacy protection in relation to the processing of personal data (i.e. as long as still in force), (ii) the EU Regulation of 2016 concerning the protection of individuals with regards to the processing of personal data, regarding the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation or GDPR) and/or (iii) all (future) Belgian laws regarding the implementation of this Regulation.
CLARICO also automatically collects anonymous information regarding your use of the Website and CLARICO services via the Platform and/or the App. As such, CLARICO shall, for example, automatically log which sections of the Website, Platform and/or App you visit, which web browser you use and which website you visited when you obtained access to the Website. We cannot identify you through these data, but it allows CLARICO to draw up statistics regarding the use of the Website, the Platform and/or the App.
These personal data are collected in the context of:
The personal data collected by CLARICO are therefore expressly and voluntarily provided by you.
CLARICO can use your personal data for the following purposes:
Processing takes place on the following legal grounds, as the case may be:
CLARICO shall not disclose your personal data to third parties, unless it is necessary in the context of providing CLARICO services and optimising them (including but not limited to maintenance works, payment processing, the delivery of services to CLARICO (e.g. subcontracting) and database management). In this respect, your personal data may be disclosed to payment providers, software providers, cloud partner, datacentre, external IT-consultants and service providers. If it is necessary that CLARICO discloses your personal data to third parties in this context, the third party is required to use your personal data in accordance with the provisions of this Privacy Declaration.
Notwithstanding the foregoing, it is however possible that CLARICO discloses your personal data:
In all other cases, CLARICO will not sell, hire out or pass on your personal data to third parties, except when it (i) has obtained your permission to this end and (ii) has completed a data processing agreement with the third party in question, which contains the necessary guarantees regarding confidentiality and privacy compliance of your personal data.
Unless a longer storage period is required or justified (i) by the law or (ii) through compliance with another legal obligation, CLARICO shall only store your personal data for the period necessary to achieve and fulfil the purpose in question, as specified in the Privacy Declaration under 'Use of personal data'.
In light of the processing of your personal data, you enjoy the following privacy rights:
If you wish to invoke your privacy rights, as defined below, please contact email@example.com.
In principle, you can exercise these rights free of charge via the above-mentioned form. In addition, you can always, via your personal account, update, modify and/or verify your personal data which you were required to submit when creating your (demo) account. If you no longer wish to receive newsletters or information about our services, you can unsubscribe at any time by clicking the "unsubscribe" button underneath each of CLARICO's emails.
CLARICO undertakes to take reasonable, physical, technological and organisational precautions in order to avoid (i) unauthorised access to your personal information, and (ii) loss, abuse or alteration of your personal data. CLARICO shall store all personal data which it has collected in the cloud. Notwithstanding CLARICO's security policy, the checks it carries out and the actions it proposes in this context, an infallible level of security cannot be guaranteed. Since no method of transmission or forwarding over the internet, or any method of electronic storage is 100% secure, CLARICO is, in this context, not in a position to guarantee absolute security. Finally, the security of your (demo) account will also partly depend on the confidentiality of your password in obtaining access to the Platform and/or the App. CLARICO will never ask for your password, meaning that you will never be required to communicate it personally. If you have nonetheless communicated your password to a third party – for example because this third party has indicated that it wishes to offer additional services - this third party shall have access to your (demo) account and your personal data via your password. In such cases, you are liable for the transactions which occur as a result of the use made of your (demo) account. CLARICO therefore strongly advises you, if you observe that someone has accessed your (demo) account, to immediately change your password and contact us.
Any transfer of personal data outside the European Economic Area (EEA) to a recipient whose domicile or registered office is in a country which does not fall under the adequacy decision enacted by the European Commission, shall be governed by the provisions of a data transfer agreement, which shall contain (i) the standard contractual clauses, as referred to in the 'European Commission decision of 5 February 2010 (Decision 2010/87/EC)', or (ii) any other mechanism pursuant to privacy legislation, or any other regulations pertaining to the processing of personal data.
CLARICO is entitled to update this Privacy Declaration by posting a new version on the Website. As such, it is strongly recommended to regularly consult the Website and the page explaining the Privacy Declaration, to make sure that you are aware of any changes.
The Website may potentially contain hyperlinks to other websites. When you click on one of these links, you may be redirected to another website or internet source that could collect information about you through cookies or other technologies. CLARICO does not bear any responsibility, liability or control authority over these other websites or internet resources, nor about their collection, use and disclosure of your personal data. You must check the privacy declarations of these other websites and internet sources in order to be able to judge whether they act in accordance with the Privacy Legislation.
If you have questions about this Privacy Declaration, or the manner in which CLARICO collects, uses or processes your personal data, please contact us via e-mail: firstname.lastname@example.org. In case you are not satisfied with the way CLARICO handled your questions and/or remarks or have any complaints about the way CLARICO collects, uses and and/or processes your personal data, note that you have the right to lodge a complaint with the Privacy Commission.
Version: March 5, 2019